Delivery Policy

Thank you for shopping with us! We’re committed to getting your grip socks to you as quickly and efficiently as possible. Please read our delivery policy below for full details.

Processing Time

• All orders are processed within 1–2 business days.
• Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Estimates

• Standard Shipping (Domestic): 1-2 business days
  
• International Shipping: 7–21 business days (varies by destination)
  Rates calculated at checkout

Delivery Issues

• Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost items due to incorrect or incomplete addresses.
• If your package is marked as delivered but hasn’t arrived, please contact the carrier first. If unresolved, reach out to us at info@solemateskw.com and we’ll do our best to help.

Customs & Duties (for international orders)

Customers are responsible for any customs fees, import duties, or taxes that may apply once the order reaches its destination country.